This course represents the most advanced training program in the field of cybersecurity incident response management. It is designed to prepare leaders capable of managing technical teams and directing operations during major security crises. The course is based on the latest curriculum issued by the international organization CREST, with a strong focus on CCIM professional standards that ensure managers can make strategic decisions under pressure while maintaining legal and technical compliance when handling complex security breaches.
This course does not grant an attendance certificate. It has been specifically designed to qualify and train participants to successfully pass the official examination, professionally preparing you to obtain the CREST Certified Incident Manager (CCIM) certification.
Course Objectives
- Establish an integrated framework for managing cybersecurity incidents in accordance with internationally recognized CREST best practices.
- Enable participants to lead Computer Security Incident Response Teams (CSIRTs) and coordinate efforts across technical, managerial, and legal functions.
- Explain incident classification mechanisms and methods for assessing operational impact and risks associated with different types of security breaches.
- Strengthen executive communication skills and stakeholder management during active security incidents.
- Apply legal and forensic methodologies in handling digital evidence to ensure integrity and admissibility.
- Prepare candidates to pass the CCIM examination through in-depth analysis of complex leadership scenarios and structured practice on theoretical and practical assessment methods.
Detailed Training Content
Unit 1: Incident Management Governance and Preparation
- Developing an incident response policy and aligning it with organizational objectives.
- Building and structuring incident response teams (CSIRT structure and selection) with clearly defined leadership roles and responsibilities.
- Establishing internal and external communication plans, including engagement with regulators and the media.
- Managing resources and investigative tools required for containment and forensic activities.
- Practical exercises and applied questions on incident management governance and preparedness.
Unit 2: Detection, Analysis, and Triaging
- Detection and verification methodologies to distinguish genuine incidents from false positives.
- Incident triaging and prioritization based on critical business impact.
- Initial risk assessment and determination of incident scope and affected systems.
- Activation of technical and managerial escalation procedures according to incident severity.
- Practical exercises and applied questions on incident detection, analysis, and prioritization.
Unit 3: Containment, Eradication, and Recovery Strategies
- Selecting appropriate containment strategies based on attack type and system sensitivity.
- Eradication and sanitization processes to ensure complete removal of adversary presence.
- Recovery and restoration planning, including validation of backup integrity prior to system restoration.
- Business continuity management and minimization of operational downtime.
- Practical exercises and applied questions on containment and recovery strategies.
Unit 4: Legal, Ethical, and Forensic Considerations
- Digital evidence management and preservation of chain of custody.
- Compliance with legal and regulatory requirements, including data protection and privacy laws.
- Liaison with law enforcement agencies and external investigative bodies.
- Ethical and professional responsibilities of the incident manager throughout the investigation.
- Practical exercises and applied questions on legal and forensic aspects of incident management.
Unit 5: Post-Incident Activities and Continuous Improvement
- Conducting lessons learned sessions and documenting identified security gaps.
- Preparing final incident reports for executive management and providing strategic recommendations.
- Updating incident response plans and policies based on real-world investigation outcomes.
- Measuring incident response team performance and identifying training and development needs.
- Practical exercises and applied questions on post-incident activities and continuous improvement methodologies.
Unit 6: Final Review and Exam Simulation
- Comprehensive review of all CCIM exam domains with emphasis on leadership and crisis management concepts.
- Analysis of practical exam scenarios and formulation of precise, management-focused responses.
- Full mock exam simulations to assess readiness and effective time management.
- Review and discussion of model answers and correction of misconceptions prior to the official examination.
- Practical exercises and applied questions covering the full CREST CCIM curriculum and exam simulations.
Target Audience
- Incident response managers.
- Security Operations Center (SOC) managers.
- CSIRT/CERT team leaders.
- Cybersecurity managers.
- Senior security analysts seeking transition into management roles.
- Risk management and cybersecurity crisis consultants.
Obtaining the CREST Certified Incident Manager (CCIM) certification positions you among an elite group of global professionals capable of leading organizations through the most challenging cybersecurity crises. Investing in this course not only enhances your leadership and decision-making capabilities, but also provides international recognition of your competence in protecting organizational reputation and critical assets, significantly strengthening your prospects for senior leadership roles in the global cybersecurity sector.
