This course represents a comprehensive and modern training pathway that reflects the contemporary evolution of the classic MCDST certification. It focuses on managing and securing devices and endpoints within today’s enterprise environments. The curriculum is based on the latest official Microsoft exam objectives for 2026 for the MD-102: Endpoint Administrator examination, integrating Windows 11 management, Microsoft Intune services, and cloud-based technologies to ensure efficient technical support and sustained digital operations.
Note: This course does not grant a certificate of attendance. It is specifically designed to prepare and train participants to pass the official examination, equipping them with a high level of professional competence to obtain the Microsoft 365 Certified: Endpoint Administrator Associate credential accredited by Microsoft.
Course Objectives
- Develop competencies in planning and implementing modern operating system deployment strategies.
- Enable participants to manage identities and devices within Microsoft Entra ID environments and enforce compliance requirements.
- Explain mechanisms for managing and securing devices using Microsoft Intune and advanced security policies.
- Strengthen the ability to manage, deploy, and update applications across diverse platforms and endpoints.
- Apply structured performance monitoring and professional troubleshooting methodologies.
- Prepare technical professionals to successfully pass the MD-102 examination through realistic enterprise support simulations.
Detailed Training Content
Unit 1: Deploy Windows Client
- Deployment planning and selecting appropriate tools based on organizational size and requirements.
- Device deployment using Windows Autopilot and cloud-based provisioning for end users.
- Image management and the use of tools such as Microsoft Deployment Toolkit (MDT) and Configuration Manager.
- System upgrades and data migration to preserve user settings and files.
- Practical exercises and applied questions on modern deployment strategies and Autopilot provisioning.
Unit 2: Manage Identity and Compliance
- Identity management in Microsoft Entra ID, including user and group configuration.
- Implementation of Conditional Access policies to secure enterprise resource access.
- Device compliance management and enforcement of endpoint health and security standards.
- Data Loss Prevention (DLP) policy implementation to safeguard sensitive information.
- Practical exercises and applied questions on identity management, compliance policies, and conditional access.
Unit 3: Manage, Maintain, and Protect Devices
- Device lifecycle management through Microsoft Intune.
- Configuration profiles for managing technical settings and device restrictions.
- Endpoint security using Microsoft Defender for Endpoint.
- Update management to ensure consistent delivery of security and feature updates.
- Practical exercises and applied questions on cloud-based device administration and endpoint protection.
Unit 4: Manage Applications
- Application deployment and enterprise app store management.
- Management of Microsoft 365 Apps, including configuration and update control.
- Application protection policies (MAM) for corporate and personal devices.
- Application inventory, usage tracking, and licensing management.
- Practical exercises and applied questions on application lifecycle management and cloud-based protection.
Unit 5: Final Review
- Comprehensive review of all technical domains required for the MD-102 examination.
- Case study analysis and structured resolution of complex technical support scenarios.
- Full mock examinations simulating the official Microsoft testing environment.
- Elimination strategies to improve accuracy and exam success rates.
- Practical exercises and applied questions covering the full endpoint administration curriculum and exam simulations.
Target Audience
- Desktop Support Technicians.
- Entry-level Systems Administrators.
- Endpoint Support Engineers.
- IT Generalists in small and medium-sized organizations.
- Professionals holding previous Windows certifications seeking to modernize their skills with cloud technologies.
Obtaining this modern Microsoft credential represents a strategic advancement in your professional trajectory, transitioning you from traditional desktop support to advanced cloud-based endpoint administration. Investing in this course demonstrates your professional capability to manage highly demanded technologies in today’s job market, ensuring excellence within digital work environments that prioritize flexibility, security,
