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Frequently Asked Questions (FAQ)

Course and Certificate Accreditation

Are the courses certified and accredited in Saudi Arabia?

Yes, all courses offered by Mada Almarefa Training Center are certified and accredited by the Technical and Vocational Training Corporation (TVTC) in Saudi Arabia and recognized by both government entities and the private sector. You can contact us to verify the accreditation of any specific course through the inquiry button available on each course page.

Is Mada Almarefa Training Center itself accredited and recognized in Saudi Arabia?

Yes, Mada Almarefa Training Center is officially certified and accredited by the Technical and Vocational Training Corporation (TVTC) in Saudi Arabia and is recognized across both the government and private sectors.

Can the accreditation and license of the center be verified?

Yes, you can view accreditation details on the center’s page, where you will find official badges confirming our certification by the TVTC.

Registration and Available Courses

How can I register at Mada Almarefa Training Center?

You can register through the “New Registration” button located at the top-right corner of the website’s homepage.

How do I know which courses are currently available?

You can browse the available courses by visiting the “Upcoming Courses” section on our website.

Are there specific requirements to register for some courses?

Yes, certain courses may require specific prerequisites, such as academic qualifications or prior experience. These requirements are clearly outlined in the description of each course.

Communication and Support

Can trainees directly contact instructors or the center?

Yes, trainees can communicate with instructors directly through the platform or via the discussion forum available within the online course.

Can trainees provide feedback or evaluations after completing a course?

Yes, trainees can submit their feedback and evaluations after completing the course through the “Course Evaluation” system available on the platform.

Multiple Courses and Registration

Can participants register for more than one course at the same time?

Yes, you may register for multiple courses, provided that the course schedules do not overlap.

Certificates and International Recognition

Are the certificates recognized in Gulf countries and the Arab world?

Yes, most Gulf and Arab countries recognize certificates issued by Mada Almarefa Training Center as it is an accredited Saudi institution.

Do I receive a certificate after completing a course?

Yes, an accredited certificate is issued upon successful completion of the course and passing the required assessments.

How can I receive my certificate after finishing a course?

Certificates are sent electronically after fulfilling course requirements. Delivery methods may vary depending on the course type. Please contact the center’s administration for details on how to receive your certificate.

Withdrawal and Refund Policies

I would like to withdraw from a course due to unsatisfactory training quality. What should I do?

We recommend contacting the center directly to explain your reason for withdrawal and to request a refund in accordance with the approved refund policy.

Course Types and Technical Requirements

Are courses offered online or at specific locations?

The center offers both online (remote) and in-person courses, depending on the nature of the course. Online courses require specific technical requirements, such as a computer or tablet and a high-speed internet connection.

Can trainees search for specific courses or trainers?

Yes, trainees can use the search option on the website to find specific courses or trainers.

Is technical support available for trainees who face technical issues?

Yes, the center provides technical support to assist trainees in resolving any issues they may encounter during their courses.

General Information About Courses

How many training hours are there per day?

The number of training hours varies depending on the nature and requirements of each course. This is clearly stated in the course description.

Is there an exam at the end of the course?

It depends on the course. Some courses include a final exam, while others rely on continuous assessment or practical projects.

Fees and Payment

Is there a fee to register on the Mada Almarefa Training Center website?

No, website registration is completely free.

How can I pay for course registration?

You can pay through the available online payment gateways such as MYSR, Tabby, or STC Pay.

Do you offer discounts for groups or companies?

Yes, please contact our customer service team to inquire about available discounts for groups and companies.

Is there a fee for enrolling in a course?

Yes, course fees vary depending on the program. The cost is specified on each course detail page.

Can I cancel my enrollment in a course? What is the refund policy?

Yes, you may cancel your enrollment before the course begins. Refunds will be processed according to the center’s approved refund policy.

Can I attend the first lecture before paying the fees?

No, full payment of course fees is required before attending any class.

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