Elevate your desktop support and system administration expertise with the premium Practice Test 220-1202: CompTIA A+ Core 2. This high-yield preparation tool is expertly crafted to help IT professionals validate their proficiency in managing operating systems, implementing robust security features, resolving complex software issues, and enforcing key operational procedures. By tackling realistic scenarios and detailed assessment questions, candidates can confidently bridge knowledge gaps and master all structural objectives required to pass the official CompTIA certification exam on their first attempt.
Note: This is merely a practice test to prepare for the professional certification exam, and no certificate is issued by the center for passing it.
| Questions | 287 |
|---|---|
| Release Date | 07/2025 (Last Update: 07/2025) |
| Job Role | Network Engineer, System Administrator |
| Language | English |
Why should I use the 220-1202 Practice Test to prepare for the official exam?
The CompTIA 220-1202 A+ Core 2 certification serves as an essential global, vendor-neutral validator for anyone launching or accelerating a career in technical support or enterprise system administration. Achieving the complete CompTIA A+ credential requires passing both the 220-1201 (Core 1) and 220-1202 (Core 2) examinations. This practice test accelerates your mastery by delivering dual functional environments: Certification Mode and Practice Mode. While Certification Mode provides a precise, timed environment to baseline your testing readiness and pinpoint structural weaknesses, Practice Mode provides customized remediation pathways to deeply reinforce operating system management, cybersecurity controls, and operational protocols.
The 220-1202 A+ Core 2 practice test contains 287 questions and covers the following objectives:
Operating Systems – 93 questions
Explain common operating system (OS) types and their purposes.
- Workstation systems (OSs)
- Mobile OSs
- Various filesystem types
- Compatibility concerns between operating systems
Given a scenario, perform OS installations and upgrades in a diverse environment.
- Boot methods
- Types of installations
- Partitioning
- Drive format
- Upgrade considerations
- Feature updates
Compare and contrast basic features of Microsoft Windows editions.
- Windows 10 editions
- Windows 11 editions
- N versions
- Feature differences
- Upgrade paths
- Hardware requirements
Given a scenario, use Microsoft Windows operating system features and tools.
- Task Manager
- Microsoft Management Console (MMC) snap-in
- Additional tools
Given a scenario, use the appropriate Microsoft command-line tools.
- Navigation
- Network
- Disk management
- File management
- Informational
- OS management
Given a scenario, configure Microsoft Windows settings.
- Internet Options
- Devices and Printers
- Program and Features
- Network and Sharing Center
- System
- Windows Defender Firewall
- Sound
- Device Manager
- Indexing Options
- Administrative Tools
- File Explorer Options
- Power Options
- Ease of Access
- Time and Language
- Update and Security
- Personalization
- Apps
- Privacy
- Devices
- Network and Internet
- Gaming
- Accounts
Given a scenario, configure Microsoft Windows networking features on a client/desktop.
- Domain joined vs. workgroup
- Local OS firewall settings
- Client network configuration
- Establish network connections
- Proxy settings
- Public network vs. private network
- File Explorer navigation-network paths
- Metered connections and limitations
Explain common features and tools of the macOS/desktop operating system.
- Installation and uninstallation of applications
- System folders
- Apple ID and corporate restrictions
- Best practices
- System Settings
- Features
- Disk Utility
- FileVault
- Terminal
- Force Quit
Identify common features and tools of the Linux client/desktop operating system.
- File management
- Filesystem management
- Administrative
- Package management
- Network
- Informational
- Text editors
- Common configuration files
- OS components
- Root account
Given a scenario, install applications according to requirements.
- System requirements for applications
- Distribution methods
- Impact considerations for new applications
Given a scenario, install and configure cloud-based productivity tools.
- Email systems
- Storage
- Collaboration tools
- Identity synchronization
- Licensing assignment
Security – 92 questions
Summarize various security measures and their purposes.
- Physical security
- Physical access security
- Logical security
Given a scenario, configure and apply basic Microsoft Windows OS security settings.
- Defender Antivirus
- Firewall
- User and groups
- Log-in OS options
- NTFS vs. share permissions
- Run as administrator vs. standard user
- User Account Control (UAC)
- BitLocker
- BitLocker-To-Go
- Encrypting File System (EFS)
- Active Directory
Compare and contrast wireless security protocols and authentication methods.
- Protocols and encryption
- Authentication
Summarize types of malware and tools/methods for detection, removal, and prevention.
- Malware
- Adware
- Tools and methods
Compare and contrast common social engineering attacks, threats, and vulnerabilities.
- Social engineering
- Threats
- Vulnerabilities
Given a scenario, implement procedures for basic small office/home office (SOHO) malware removal.
- Investigate and verify malware symptoms.
- Quarantine infected system.
- Disable System Restore in Windows Home.
- Remediate infected systems.
- Update anti-malware software.
- Scan and removal techniques (e.g., safe mode, preinstallation environment)
- Reimage/reinstall.
- Schedule scans and run updates.
- Enable System Restore and create a restore point in Windows Home.
- Educate the end user.
Given a scenario, apply workstation security options and hardening techniques.
- Data-at-rest encryption
- Password considerations
- Basic input/output system (BIOS)/Unified Extensible Firmware Interface (UEFI) passwords
- End-user best practices
- Account management
- Change default administrator’s user account/password
- Disable AutoRun
- Disable unused services
Given a scenario, apply common methods for securing mobile devices.
- Hardening techniques
- Patch management
- Endpoint security software
- Locator applications
- Remote wipes
- Remote backup applications
- Failed log-in attempts restrictions
- Policies and procedures
Compare and contrast common data destruction and disposal methods.
- Physical destruction of hard drives
- Recycling or repurposing best practices
- Outsourcing concepts
- Regulatory and environmental requirements
Given a scenario, apply security settings on SOHO wireless and wired networks.
- Router settings
- Wireless specific
- Firewall settings
Given a scenario, configure relevant security settings in a browser.
- Browser download/installation
- Browser patching
- Extensions and plug-ins
- Password managers
- Secure connections/sites-valid certificates
- Settings
- Browser feature management
Software Troubleshooting – 34 questions
Given a scenario, troubleshoot common Windows OS issues.
- screen of death (BSOD)
- Degraded performance
- Boot issues
- Frequent shutdowns
- Services not starting
- Applications crashing
- Low memory warnings
- USB controller resource warnings
- System instability
- No OS found
- Slow profile load
- Time drift
Given a scenario, troubleshoot common mobile OS and application issues.
- Application fails to launch
- Application fails to close/crashes
- Application fails to update
- Application fails to install
- Slow to respond
- OS fails to update
- Battery life issues
- Random reboots
- Connectivity issues
- Screen does not autorotate
Given a scenario, troubleshoot common mobile OS and application security issues.
- Security concerns
- Common symptoms
Given a scenario, troubleshoot common personal computer (PC) security issues.
- Common symptoms
- Browser-related symptoms
Operational Procedures – 68 questions
Given a scenario, implement best practices associated with documentation and support systems information management.
- Ticketing systems
- Asset management
- Types of documents
Given a scenario, apply change management procedures.
- Documented business processes
- Change management
Given a scenario, implement workstation backup and recovery methods.
- Backup
- Recovery
- Backup testing
- Backup rotation schemes
Given a scenario, use common safety procedures.
- Electrostatic discharge (ESD) straps
- ESD mats
- Electrical safety
- Proper component handling and storage
- Cable management
- Antistatic bags
- Compliance with government regulations
- Personal safety
Summarize environmental impacts and local environment controls.
- Material safety data sheet (MSDS)
- Temperature, humidity-level awareness, and proper ventilation
- Power surges, under-voltage events, and power losses
Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
- Incident response
- Licensing/digital rights management (DRM)/end-user license agreement (EULA)
- Non-disclosure agreement (NDA)/mutual non-disclosure agreement (MNDA)
- Regulated data
- Acceptable use policy (AUP)
- Regulatory and business compliance requirements
Given a scenario, use proper communication techniques and professionalism.
- Present a professional appearance and wear appropriate attire
- Use proper language and avoid jargon, acronyms, and slang, when applicable
- Maintain a positive attitude/project confidence
- Actively listen and avoid interrupting the customer
- Be culturally sensitive
- Be on time (if late, contact the customer)
- Avoid distractions
- Appropriately deal with difficult customers or situations
- Set and meet expectations/timeline and communicate status with the customer
- Appropriately handle customers’ confidential and private materials
Given a scenario, use proper communication techniques and professionalism.
- Script file types
- Use cases for scripting
- Other considerations when using scripts
Given a scenario, use remote access technologies.
- Methods/tools
- Security considerations of each access method
Explain basic concepts related to artificial intelligence (AI).
- Application integration
- Security considerations of each access method
- Policy
- Limitations
- Private vs. public
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