The MS-721 practice test is an expertly curated training resource designed to prepare candidates for the Collaboration Communications Systems Engineer certification exam. This comprehensive test provides in-depth training on planning, deploying, configuring, maintaining, and troubleshooting complex Microsoft Teams collaboration communications systems, including Teams Phone, meetings, webinars, and shared space devices. By engaging with this high-quality assessment, you will master the critical skills necessary to optimize audio/visual meeting room technologies, manage PSTN connectivity, and ensure robust identity and access management within your organization. This resource effectively bridges the gap between theoretical knowledge and real-world application, offering realistic assessment scenarios that mirror the complexities of the official Microsoft certification requirements, thereby significantly increasing your readiness to succeed on your certification journey.
Note: This is merely a practice test to prepare for the professional certification exam, and no certificate is issued by the center for passing it.
| Questions | 167 |
|---|---|
| Release Date | 07/2023 (Last Update: 01/2025) |
| Job Role | System Engineer, IT Administrator |
| Language | English |
Why should I use the MS-721 Practice Test to prepare for the official exam?
The MS-721 certification is a vital credential that validates your expertise in planning, deploying, and maintaining advanced communication solutions using Microsoft Teams and Microsoft 365. Our practice test provides a vital advantage by simulating the official exam environment, allowing you to refine your troubleshooting skills for Teams Phone, meetings, and shared devices in a low-stakes setting. By utilizing both certification and practice modes, you can systematically pinpoint knowledge gaps, manage your exam time effectively, and build the confidence required for complex administrative scenarios. This targeted preparation ensures you are fully competent in networking, telecommunications, and room technologies, positioning you for success in achieving the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification on your first attempt.
Plan and design collaboration communications systems – 47 questions
Plan and design Teams meetings
- Plan and design Teams meeting policies and settings
- Plan for PSTN audio conferencing
- Plan for Teams meetings, webinars, and town halls
- Recommend when to use Teams Premium
- Recommend when to use Microsoft Copilot for Microsoft 365 in Teams
- Recommend meeting types based on business requirements, including virtual appointments, webinars, town halls, and meetings
- Recommend methods for assigning policies
- Plan and design Teams policy packages
Plan and design Teams Phone and PSTN connectivity
- Identify licensing requirements to enable Teams Phone for users, shared devices, and Teams resource accounts
- Identify PSTN connectivity requirements
- Recommend when to use Teams Phone Mobile
- Plan for Operator Connect
- Recommend an appropriate billing method for communications consumption
- Plan for Shared Calling
- Plan usage scenarios for service and user phone numbers
- Plan for porting and/or acquiring phone numbers
- Recommend devices for Teams Phone
- Plan for and recommend analog devices, Session Initiation Protocol (SIP) handsets, and SIP devices
- Recommend when to use Survivable Branch Appliances (SBAs)
- Plan and design Direct Routing call flows
- Recommend a Session Border Controller (SBC) solution based on PSTN connectivity
- Identify an appropriate compliance recording solution
- Identify an appropriate certified contact center solution
Plan and design Teams-certified device solutions
- Recommend a room configuration based on the meeting space
- Recommend a room configuration based on customer and business requirements
- Choose between Teams Rooms Basic and Teams Rooms Pro
- Recommend a Teams Rooms device platform, including Windows and Android
- Recommend Teams-certified devices
- Recommend Teams Rooms certified components
- Recommend when to use Cloud Video Interop (CVI)
- Recommend when to use Direct Guest Join
- Recommend an update strategy for Teams Meeting Room devices
- Identify the requirements for a Microsoft Teams Rooms resource account
- Identify the enrollment requirements for Microsoft Intune
- Plan for advanced features on shared devices
Prepare the network for Teams
- Perform a network analysis by using the Microsoft Teams Network Assessment Tool
- Determine network readiness for Teams
- Recommend when to use Enterprise Content Delivery Network (eCDN)
- Specify the network configuration for certified devices
- Determine network requirements by using the Network planner for Teams
- Specify the optimal network architecture for Teams
- Specify Teams Quality of Service (QoS) requirements and policies
- Configure Teams for QoS
- Configure Media Bit Rate (MBR)
- Create and assign a network roaming policy
- Configure the network topology
- Configure tenant data upload for the Microsoft Call Quality Dashboard
- Configure reporting labels for Call Analytics
Configure and manage Teams meetings, webinars, and town halls – 26 questions
Configure and manage Teams meetings
- Create and manage meeting policies, including policy packages and group policy assignment
- Configure meeting settings
- Configure avatars for Teams meetings
- Configure Microsoft Mesh meetings in Microsoft Teams
- Configure and manage meeting features, including meeting apps, polls and forms, Q&A, breakout rooms, and Teams Premium features
- Create and manage Teams meeting templates and meeting template policies
- Configure controlled content meeting policies
- Configure Cloud Video Interop policies
- Configure meeting recording and transcription to support Copilot for Microsoft 365
- Configure virtual appointments, including advanced features
Configure and manage audio conferencing
- Configure audio conferencing for Teams
- Configure a default audio conferencing bridge
- Configure an audio conference bridge number
- Configure a toll-free conference bridge number
- Assign a specific audio conferencing number to a user
- Configure toll-free audio conferencing
- Configure the audio conferencing numbers included in meeting invitations
Configure and manage Teams webinars
- Configure webinar roles and presenter and attendee experience
- Manage access to scheduling Teams webinars
- Configure policies for Teams webinars
- Configure in-org vs public webinars
- Configure advanced webinar features
- Configure attendee interaction for webinars
Configure and manage Teams Town halls
- Configure Town Hall settings
- Configure a Microsoft eCDN for Town halls
- Configure advanced Town hall features
- Configure Town halls with Teams, Viva Engage, and Microsoft Stream
Configure and manage Teams Phone – 59 questions
Configure Teams Phone policies
- Configure dial plans
- Configure calling policies
- Configure call park policies
- Configure caller ID policies
- Configure IP Phone policies
- Configure mobility policies
- Configure voicemail policies
- Configure call hold policies
- Configure outbound call restrictions
- Configure inbound call blocking
- Configure routing of unassigned numbers
- Configure compliance recording policies
Configure auto attendants and call queues
- Design call flows for auto attendants and call queues
- Configure Teams Phone resource accounts
- Assign licenses to resource accounts
- Assign phone numbers to resource accounts, including toll-free phone numbers
- Assign a resource account to an auto attendant or call queue
- Choose an appropriate call queue routing method
- Configure holidays for auto attendants and call queues
- Configure custom Music on Hold (MoH)
- Assign a dynamic caller ID policy for call queues
- Configure voice applications policies for auto attendants and call queues
Configure dynamic emergency calling
- Design a solution for dynamic emergency calling
- Configure emergency calling locations
- Configure emergency call routing policies
- Configure emergency calling policies
- Configure networks and locations (Location Information Service (LIS))
- Validate emergency address and emergency calling from Teams clients
- Troubleshoot dynamic emergency address
Configure and manage users for Teams Phone
- Assign a Teams Phone Standard license
- Assign a Teams Calling Plan
- Assign user dial plans
- Assign phone numbers to users by using the Microsoft Teams admin center
- Assign phone number in bulk by using PowerShell
- Assign a verified emergency address location
- Assign a calling policy to a user
- Assign a Shared Calling policy to a user
- Assign a private line to a user
- Assign a voice routing policy to a Direct Routing user
Configure and manage calling features for Teams Phone
- Configure voicemail
- Configure group call pickup
- Configure Call Forwarding
- Configure Simultaneous Ring
- Configure call delegation
- Configure audio conferencing for a user
- Assign a Dial-out from meetings policy for a user
- Assign a call hold policy
- Configure Shared Calling
Configure and manage Teams Rooms and devices – 35 questions
Manage and maintain Teams Rooms and devices
- Configure device settings
- Configure local network settings
- Configure device updates
- Recommend Conditional Access Policy MFA exceptions for Resource accounts
- Configure meeting room settings by using the Microsoft Teams admin center or the local Teams application settings
- Manage Teams Rooms from the Microsoft Teams Rooms Pro Management portal
- Specify Intune configuration requirements for Teams devices
- Deploy common area phones, user phones, conference phones
- Create and manage Teams device tags
- Configure SIP Gateway and provision SIP devices
- Manage and monitor shared space rooms that include bring-your-own devices
- Monitor Teams device health
- Troubleshoot authentication issues
- Troubleshoot update issues
- Troubleshoot remote provisioning issues
- Troubleshoot Bluetooth beaconing
Configure and manage Teams Android devices
- Configure IP phone policies
- Create and configure device configuration profiles for Android based devices
- Enable hotline for shared space devices
- Deploy Android devices remotely
Configure and manage Teams Windows devices
- Specify domain group policy exclusions for Teams Rooms on Windows
- Configure custom displays for Teams Rooms on Windows
- Customize meeting room settings by using XML files on Windows
- Configure settings for peripherals for Teams Room on Windows
Configure optional features for Teams Rooms and devices
- Configure HDMI ingest and options
- Configure a content camera
- Configure Teams casting
- Configure proximity join
- Configure room remote
- Configure Direct Guest Join
- Configure hot desking on Teams shared devices
- Configure AI-enabled voice and video capabilities for shared space devices
Notes:
- The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.
- Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.
Don’t leave your certification success to chance. By investing in the MS-721 Practice Test, you are utilizing the most reliable study tool available to master collaboration communications systems and validate your professional experience. Purchase your practice test today, unlock your full potential, and take the final, confident step toward becoming a Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate!
